Fulham Group Privacy Policy

Fulham Group Privacy Policy

Thank you for visiting thefulhamgroup.com (“the Site”). The Fulham Group (“FULHAM”), makers of Cuisnart ® brand outdoor grills and accessories  respects and protects your privacy.  This privacy policy applies only to information we collect in or through this Site or email addresses associated with this Site. Our warranty and registration websites have their own privacy policies. The terms “we”, “our” and “us” refer to FULHAM.

1. Disclosure Regarding Collection and Use of Personal Data. Through the Site, users may choose to provide personal data and information about themselves. This policy explains our online information collection and use practices and the choices you can make about the way we use and share such information. Please take the time to read and understand this policy so that you can understand how we use your personal data. Please note that our online data collection and use practices may differ from our practices regarding data obtained offline. REMEMBER: IF YOU MAKE USE OF THE SITE, REQUEST INFORMATION THAT WE MAY OFFER, OR SUBMIT DATA IN ANY WAY TO OR THROUGH THE SITE YOU AGREE TO THESE TERMS. AS WE UPDATE AND EXPAND OUR SERVICES, THIS POLICY MIGHT CHANGE, SO PLEASE REVIEW IT FROM TIME TO TIME.
2. The Personal Data We Collect. We may collect personal data and information about you through a variety of methods, such as your request to be added to our mailing lists, information that you send to us by email, documents that you submit to us, transactions in which you may engage with us or through visits that you may make to the Site. You may view or change your information at any time by contacting us. In addition, you may withdraw your consent to our use of your personal data. If you do so, you may also request that we remove that data from our records and databases.
3. Other Collected Information. We also may collect certain non-personal data (i.e. generic information that does not identify you personally) when you visit any of our web pages such as the type of browser you are using (e.g., Chrome, Internet Edge), the type of operating system you are using (e.g., Windows 10 or macOS), the domain name of your Internet service provider and geo-location. We also use Google analytics to track site usage.

4. How We Use Your Personal Data. We use your personal data to provide you with services or information that you requested, to respond to questions or communications and to get in touch with you when necessary. For example, we may send you an email with our newsletter or information about our company or services.

5. How We Share Your Personal Data. We will not share with third parties the personal data you provide unless (a) you provided it to us for such purpose; (b) you otherwise authorized us to do so; (c) required by law or as we think necessary to protect our company or others from injury (e.g. in response to a court order or subpoena, in response to a law enforcement agency request or when we believe that someone is causing (or about to cause) injury to or interference with the rights or property of another); (d) with other persons, service providers or companies with whom we contract to carry out internal site operations or our business activities (for example, sending information that you have requested on the Site).

6. Changes to This Privacy Policy. Personal data collected via the Site will generally be governed by the version of the Privacy Policy in effect at the time the information was gathered. We will not retroactively make material changes to the way we use personal data collected under this Privacy Policy without obtaining your consent.

7. Use and Disclosure of Anonymous Information. We sometimes use the non-personal data that we collect to improve the design and content of the Site, to enable us to personalize your Internet experience, or otherwise to improve our services and offerings. We also may use this information in the aggregate to analyze how the Site is used, as well as to offer you products, programs or services.

8. Receipt of Communications; Withdrawal of Consent. If you decide not to receive marketing or promotional e-mails from us that may relate, for example, to new services or offerings, you may withdraw your consent to receive these communications by emailing us at privacy@thefulhamgroup.com to (i) remove your information from our lists; or (ii) change or edit your preferences. You may also use the consent withdrawal mechanism that is contained in an email.

If you would like to withdraw your consent to receive marketing or promotional postal mail from us, please email us at privacy@thefulhamgroup.com or let us know in writing via letter addressed to: Attn: Data Protection Officer, The Fulham Group, 130 Rumford Ave., Suite 113, Newton, MA 02466. For all postal mail requests, please include your name, street address, city, state, and zip code. We cannot accept postal mail requests via telephone or fax nor will we be responsible for notices that are not labeled or sent properly or lack complete information. Please note that we may require up to sixty (60) days to fully remove your postal mail information from our mailings.

9. Collection of Information by Others. The Site may contain links to other websites, including links that are placed there by us, such as third-party products or services or text hyperlinks. Please be aware that we are not responsible for the privacy practices of any other website. We encourage all users of the Site to be aware of when they leave the Site, and to read the privacy policies of each and every website that collects personal data. This privacy policy applies solely to information collected by the Site, through the Site.

10. Cookies. To enhance your online experience with us, many of our web pages use “cookies.” Cookies are text files placed on your hard disk by our web server. FULHAM only uses essential cookies that are required for our website to operate. We do not use cookies to collect any Personal Data or other information, such as IP addresses or website usage. We also use Google analytics to enhance the user experience and improve the Site and our Services.

11. Clickstream Data. As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as “Clickstream Data,” can be collected and stored by a web site’s server. Clickstream Data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Site. We may use Clickstream Data as a form of non-personal data to anonymously determine how much time visitors spend on each page of the Site, how visitors navigate throughout the Site and how we may tailor our web pages to better meet the needs of visitors. This information will only be used to improve the Site. Any collection or use of Clickstream Data will be anonymous and aggregate.

12. Our Commitment to Security. We believe we have in place the appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect online.

13. International Users. If you are visiting the Site from a location outside of the United States, your connection will be through and to servers located in the United States and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. IN ADDITION, IF YOU ARE LOCATED OUTSIDE THE UNITED STATES, YOU SHOULD NOTE THAT YOUR INFORMATION WILL BE TRANSFERRED TO THE UNITED STATES, THE LAWS OF WHICH MAY BE DEEMED BY OTHER COUNTRIES TO HAVE INADEQUATE DATA PROTECTION (see, for example, EU General Data Protection Regulation, a copy of which can be found at: https://ec.europa.eu/info/law/law-topic/data-protection_en. Users of the Site located in countries outside of the United States of America who submit personal data do thereby consent to the general use of such data as provided in this privacy policy and to the transfer of that information to and/or storage of the information in the United States of America. To the maximum extent allowable, this policy and our legal obligations are subject to the laws of the Commonwealth of Massachusetts and the United States of America, regardless of the location of any user.

14. Obtaining or Correcting Your Personal Data. You may also send us an email at privacy@thefulhamgroup.com to request access to, obtain, correct, or instruct us to delete any personal information that you have provided to us. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making changes or corrections.

15. Parents. We will not knowingly accept personal data from anyone under 13 years old in violation of applicable laws. If you believe that your child under 13 has gained access to the Site without your permission, please contact us. We have taken commercially reasonable steps to restrict use of the Site to those who are at least 13 years old. We do not market products or services for purchase by children and all products or services we market are for purchase by individuals over 13 years old only, or with adult permission.

16. Changes to this Policy. Because our business needs may change over time, we reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. We will not reduce, rescind or otherwise take away any of the privacy rights granted to users under this policy unless required by law. However, we may modify this policy in ways that either do not materially affect your privacy rights or are more protective of such rights. In such cases, we will provide advance notice of such changes.

17. How to Contact Us. If you have any questions or concerns about this privacy policy or believe that we are not properly using or storing your personal data you may email Fulham’s Data Protection Officer at privacy@thefulhamgroup.com or write to the following address:

The Fulham Group
Attn: Data Protection Officer
130 Rumford Ave, Suite 113
Newton, MA 02466